CCH Answers

Important

ViewPlan requires Microsoft Data Access Components (MDAC) 2.5 or higher.  The ViewPlan installation will automatically install MDAC if it finds a version older than 2.5.  You may be prompted to reboot after installing MDAC.  The ViewPlan installation should continue automatically after reboot.  If the install does not continue, re-run the ViewPlan installation, beginning at Step 1.

1. Insert the ViewPlan installation CD-ROM into your CD-ROM drive.  The installation should auto run.  If not:

2. At the Welcome screen click Next.
3. The License Agreement screen displays.  Click Yes
4. At the Setup Type screen, choose Standalone and click Next
5. You will be prompted to enter your CCH Account Number.  Click Next.
6. The Registration Information screen displays.  Enter the 4 character Serial number and 16 character License codes in their appropriate fields.  If you do not know your Serial number and License code, see the "How to obtain serial number and license code" section at the end of this solution.

Note: If you subscribe to a Network installation of ViewPlan, you will receive an invalid code message.  You must subscribe to a Standalone version of ViewPlan to run the Standalone installation.  If you subscribe to a Network version, see Answers solution ViewPlan Network Installation Instructions.

7. Click Next.
8. You will be prompted for the Destination Folder path.  You may accept the default or use the Browse button to navigate to a new path.  Click Next to continue.
9. At the Select Program Folder, you may accept the default, choose an existing folder, or enter a new folder name.  Once you have made your choice, click Next.
10. After the ViewPlan installation is complete, click Finish.

How to obtain serial number and license code

To obtain your serial number and license code, you can use the Unlock Codes self-service tool located on our My Account support site. Just sign in to My Account, click on Manage Accounts then select Unlock Codes from the "Select an Action" menu on the right-hand side of the screen. If you are new to My Account, you will need to register prior to using My Account for the first time.

See also Answers solution Cannot display help files on Windows Vista operating system from within ViewPlan application.