CCH® ProSystem fx® Engagement

  1. "TOTAL NUMBER OF INVALID ROWS NOT PROCESSED:" or "Index was outside the bounds of the array," when importing into CCH Axcess™ Tax.[New]
  2. Microsoft Outlook Compatibility Issue when using preview version of the next major release of Microsoft® Outlook.[New]
  3. How do I update or upgrade CCH® ProSystem fx® Engagement, Workpaper Manager, or Knowledge Coach to the newest version?
  4. How do I migrate CCH® ProSystem fx® Engagement or Workpaper Manager Administrator module to a new server?
  5. Microsoft® Excel® opens with a blank background when opened from inside CCH® ProSystem fx® Engagement or CCH® ProSystem fx® Workpaper Manager.
  6. How do I use the App Checker utility for CCH® ProSystem fx® Engagement or Workpaper Manager?
  7. CCH® ProSystem fx® Engagement or Workpaper Manager ribbon is missing from Microsoft® Excel® or Microsoft® Word.
  8. The CCH® ProSystem fx® Engagement or Workpaper Manager add-in is installed but does not display in Adobe Acrobat DC 64-bit.
  9. Adobe Acrobat DC will not open while the CCH® ProSystem fx® Engagement or Workpaper Manager plugin is loaded.
  10. I forgot the password for the Administrator module for CCH® ProSystem fx® Engagement or Workpaper Manager.
  11. "The Synchronization Service program (PFXSYNPFTService.exe) is not running" when synchronizing a binder in CCH® ProSystem fx® Engagement or Workpaper Manager.
  12. How do I run the Tax Grouping Update Wizard for CCH® ProSystem fx® Engagement or Workpaper Manager?
  13. Trial Balance report or Journal Entry report does not display correctly in CCH® ProSystem fx® Engagement or Workpaper Manager.
  14. How do I use Dynalink to import Trial Balance data from CCH® ProSystem fx® Engagement or Workpaper Manager to CCH® ProSystem fx® or CCH® Axcess™ Tax?
  15. "Could not locate your office server...please indicate your office server computer name," when logging into CCH® ProSystem fx® Engagement or Workpaper Manager.
  16. "Macros must be enabled in order to use this workbook" when opening a PPC® Checkpoint Tools workpaper within CCH® ProSystem fx® Engagement.
  1. "TOTAL NUMBER OF INVALID ROWS NOT PROCESSED:" or "Index was outside the bounds of the array," when importing into CCH Axcess™ Tax.[New]
  2. How do I update or upgrade CCH® ProSystem fx® Engagement, Workpaper Manager, or Knowledge Coach to versions 2019.2.1 and 2020.1.3 or higher?
  3. Microsoft® Excel® opens with a blank background when opened from inside CCH® ProSystem fx® Engagement or CCH® ProSystem fx® Workpaper Manager.
  4. CCH® ProSystem fx® Engagement or Workpaper Manager ribbon is missing from Microsoft® Excel® or Microsoft® Word.
  5. How do I repair an existing installation of Engagement?
  6. How do I use the App Checker utility for CCH® ProSystem fx® Engagement or Workpaper Manager?
  7. What are the supported technologies for ProSystem fx Engagement?[New]
  8. CCH® ProSystem fx® Engagement, Workpaper Manager, & Knowledge Coach: End of Life Support Policy
  9. How do I migrate Engagement Administrator to a new server?
  10. How do I setup the Trial Balance for export from ProSystem fx Engagement to ProSystem fx Tax?
  11. Why is my Net Income not calculating correctly in Engagement?
  12. Why is my SQL Server (PROFXENGAGEMENT) service stopped?
  13. Error "Unable to detect a connection to either the network or SQL" when logging into the Engagement Administrator module.
  14. Where are the Tax Line Conversion charts in ProSystem fx Engagement?
  15. What is the Best Practice in Engagement to link Microsoft Excel and Word documents?
  16. How to setup an alternate network configuration for field synching when a DHCP server is not available?
  17. Why did I not receive TB changes made by current editor after synchronization?