Common questions regarding extension, estimates, and tax return direct debit using CCH® ProSystem fx® Tax and CCH Axcess™ Tax.
| Question | Answer |
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| How do I verify the banking information is being included in the electronic file? |
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| Can I cancel a payment that is scheduled for electronic withdrawal in a 1040 return? | No, There is not a way in the software to cancel a payment already scheduled for electronic withdrawal. If changes are needed to the payment, you will need to contact the appropriate taxing authority for additional information. For federal and state contact information, see Federal and State Electronic File Reference.
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| How do I stop direct debit payment? | Once your extension, estimate, or return is accepted, information pertaining to your payment, such as account information, payment date, or amount, cannot be changed. If changes are needed, the only option is to contact the tax authority to cancel the payment and choose another payment method. |
| Can I make a payment towards an extension after the extension has already been filed? | You cannot make an extension payment after the extension has already been filed. You would have to pay the federal online and the same goes for certain states. Federal can be paid here: https://www.eftps.gov/eftps/ or by check States can be checked using this link: https://support.cch.com/productsupport/elf/reference.aspx |
| Can I direct debit a payment without filing a return or an extension? | No, we are not able to transmit payments without the filing of a return or an extension. To make a payment to the taxing authority without these being filed, we recommend reviewing the IRS website or contacting them by phone (800-829-1040) to see if they allow another form of transmission electronically for the payment. |
| Who do I contact for direct debit and payment questions about returns that I electronically filed? | The IRS provides information about Electronic Funds Withdrawals such as questions, features, and errors. Follow this link to view the IRS information:
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| Solution Id | 000192707/000192707 |
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| Direct Link |
