I downloaded a return from Outsource and it is blank.

  1. Using your keyboard press WINDOWS + R keys to get to the run line, type to ?:\wfx32\commun\newbin\outsourc (? = the drive where you run CCH ProSystem fx Tax).
  2. Copy the contents of the Outsourc folder to the Newbin folder.
    • i.e. All of the files that were in ?:\Wfx32\Commun\Newbin\Outsourc should now be in ?:\Wfx32\Commun\Newbin.
  3. Use Communications to process in the files in the Newbin folder.
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 Solution Id kb439
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