Why do my letters not generate in my CCH Axcess Tax return?

A letter type must be selected for preparation in the return configuration set or in a tax return for templates within the letter type to generate in a return.

To select how letter types are prepared for a return configuration set, do the following:

  1. Click Return configuration sets on the Configuration window in Dashboard or click Configuration Options on the Quick Access Toolbar in Correspondence Manager to open the Return Configuration window.
  2. Expand a return configuration set name on the navigation panel.
  3. Click the arrow beside Correspondence on the navigation panel, and then select Letter Options > Letter Types.
  4. Select how each letter type should be prepared for the return configuration set.
  5. Click Save.
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