How do I install Microsoft Silverlight to use with CCH Axcess Portal?

If Microsoft Silverlight is not installed on the workstation being used for CCH Axcess Portal, you will be prompted to install it when you go to the Portal URL, https://portal.cchaxcess.com.

  1. A box will show in the center of the screen prompting you install Microsoft Silverlight.
  2. Click the box.
  3. You may be prompted for security permissions. To continue, you need to approve.
  4. Click Install now after reviewing the license agreement and privacy statement.
  5. Restart your browser.

You also can visit the Silverlight website for installation instructions. http://www.microsoft.com/silverlight/get-started/install/default.aspx 

  Solution Tools
  Attachments
 Solution Id sw28028
 Direct Link
Did this article answer your question or resolve your issue?

Your feedback about this article will help us make it better. Thank you!