What options are available for contacting CCH product support?

There are three methods of contacting support for CCH products:

Support Case:

Chat:

Phone Support:

  1. In a web browser, navigate to Support.cch.com.
  2. Go to Support (tab) > Contact Us.
  3. Select the appropriate option for the Select a Category or Select a Product drop-downs.
    • Note: The phone numbers and hours for the selected drop-down are displayed.
  4. You can also open a support case or initiate a chat from this location as well.
    • To create a support case, click Open a Support Case (located in the upper right corner).
    • To initiate a Chat with support, click Chat with a Representative (located in the upper right corner).
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