By default, CCH® ProSystem fx® Scan requires no modifications of the Services.

• If you want to use an Import, Archive or Export folder on another computer in the Windows Domain (or in the Windows Workgroup, if not in a Domain), two services must be modified.
• A service accessing a file or folder on another server must be set to run as a Domain Administrator account or a service account or equivalent (such as a local user on the remote system, if in a Workgroup), allowing the service to authenticate to the remote server.
  • Any account accessing another server must also have access to the ProgramData folder on the Scan Administrator machine.
• The two services you must modify are CCH ProSystem fx Scan Folder Watch and CCH ProSystem fx Scan Workflow.
  • The Workflow service on the CCH® ProSystem fx® Scan Administrator system must be able to interact with files in C:\ProgramData\CCH ProSystemfxScan, so ensure sure the account selected is granted access to that location as well; this is usually granted by default.

To configure CCH® ProSystem fx® Scan to monitor folders on another computer: 

1. Open the Microsoft® Windows® services on the Scan Administrator computer.
2. Right-click either of the two services, then click Properties.
3. Click the Log On tab.
4. Select This account.
5. Enter the account name and password.
   • Enter the service account name in either DOMAIN\Account or Account@DOMAIN format.
6. Click OK.
7. Right-click the service and click Restart.
8. Repeat for the other of the two services.
   • The credentials changes will not take effect until the service is stopped and started again.
   • Only the CCH ProSystem fx Scan Folder Watch and CCH ProSystem fx Scan Workflow services should be modified because modifying other any other services will usually cause the CCH® ProSystem fx® Scan system to halt processing.
   • All the CCH® ProSystem fx® Scan services are uninstalled and reinstalled during application updates, requiring re-entry of the credentials after each major (e.g., 14.1 to 15.0, 15.0 to 15.1, etc.) update.
   • A logon error indicates either incorrect username or password or both, and is not a CCH® ProSystem fx® Scan error.
   • All other "CCH ProSystem fx Scan" services must NOT use these credentials; they must not be modified from their default configuration.

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