2-Step Verification is an added security measure for your support.cch.com Customer Support Site account. 2-Step Verification increases security by sending users a one-time code that authenticates identity and the device from which they are logging in, adding a layer of protection more resilient than a password alone can provide.

The first time a user attempts to log into the support site they will be asked to setup the multi factor settings.
Users may opt out of this setting but are encouraged to use MFA for additional security.