After selecting the product to download in Software Delivery Manager, if prompted with "Do you want to overwrite the installation file?" the Software Deliver Manager has detected a prior download that already exists.

There are two reasons this can happen:

• A download has started but not completed.
• A download has completed.

In either case, click Yes.

• Software Delivery Manager will verify the download.
  • During this step, it will say "Downloading 0%."
  • This may take a few minutes, as it checks the entire download.
  • If complete, the Status will read, "View Product Installation Package."
  • If incomplete or invalid, the download will continue from where it left off.

When the verification or download process is complete, click View downloaded file in Windows to view the installation file.

Notes:

• All users with permission to download software from the Software Delivery Manager will be notified when there is new software available.
  • For more information, see our article on who receives email notifications for product updates through Software Delivery Manager.
• To be notified by email before new product updates are made available in Software Delivery Manager, sign up for CCH Software News.
  • Please see our article on how to sign up to receive CCH Software News updates via email.