Kleinrock™

ATX ZillionForms Knowledge Base Articles

• How to install Kleinrock Tax Products
• Installing ATX ZillionForms on a network
• Rolling over forms from one year to the next
• Updating forms in ZillionForms
• How do I delete a return in ATX ZillionForms?
• ZillionForms freezes when opening after running an update
• Network installation of ATX ZillionForms appears to freeze during/after web update
• Installation gets stuck at 0%
• More...

Kleinrock TaxExpert Knowledge Base Articles

• How to install Kleinrock Tax Products
• Installing Kleinrock Tax Expert on a network
• Installing Federal Tax Expert on Windows Vista
• Installation code clears after entering it
• KLCD2006 error when installing Kleinrock TaxExpert
• More...

My Account

With My Account, you can find information about your account online.

• Look up your installation codes
• Change your address or contact information
• Get copies of invoices and statements
• Check the status of your order
• View subscription inventory
• And more!

Contact Us

E-mail

Send your question using our convenient e-mail contact form

Chat

For real-time assistance, select one of the following chat options.

• Research Support
• Subscription Support
• Technical Support
• Book Support
• Billing Issues

Call

• ATX Tax Prep customers: Call 1-800-638-8291 or visit myatx.com for sales, account and product support.
• For support of a stand-alone Kleinrock product, you can call 1-800-449-6451
  • Option 1: Technical Support
  • Option 2: All Other Inquiries
• To place an order for a new Kleinrock subscription, call 1-800-449-6411.
• To renew an existing subscription, call 1-888-821-2665.
• For assistance with billing issues, please call 1-800-449-6439.