Welcome | Login
Customer Support
[Home] [Product Support] [My Account] [Answers] [Contact Us]
 

 Phone Numbers

To contact teams that support CCH's research & publishing products:

  • Billing:  800-449-6439. Available from 8 a.m. to 6 p.m. CT Monday - Friday.
  • Subscription Support:  800-344-3734. Now available from 8 a.m. to 8 p.m. CT Monday - Friday.
  • Technical Support:  800-835-0105. Now available from 8 a.m. to 8 p.m. CT Monday - Friday.
  • Book Sales Support:  800-248-3248. Available from 8 a.m. to 6 p.m. CT Monday - Friday.

To contact teams that support CCH's ProSystem fx and other software products, call 800-PFX-9998:

  • Option 1: Sales, Account Renewal, Product Information, Orders or Billing
  • Option 2: Customer Training
  • Option 3: Tax Preparation Forms, Fixed Assets, Input and Technical Support
  • Option 4: Engagement, Knowledge Coach, Knowledge Tools, ActiveData and CCH Titles
  • Option 5: Practice, Practice Management, and Practice Manager Support
  • Option 6: Document and Scan
  • Option 7: Site Builder Sales and Support
  • Option 8: Accounting Support including Write-Up, Trial Balance and CPA Accounting

  • Check here for more information about this group's hours of availability.

To contact teams that support CCH's ProSystem fx Suite, call 877-977-9739:

  • Option 1: Tax Preparation
  • Option 2: Installation and Configuration
  • Option 3: Document
  • Option 4: Practice
  • Option 5: KnowledgeConnect
  • Option 6: Portal

  • Check here for more information about this group's hours of availability.

To contact teams that support CCH's CorpSystem products, call 866-513-CORP:

  • Option 1: Sales and Customer Service for CorpSystem Income Tax Products
  • Option 2: Customer Support for Income Tax Products
  • Option 3: Sales for Sales Tax Products
  • Option 4: Customer Support for Sales Tax Products

To contact teams that support CCH's LoisLaw products:

  • Billing and Order Inquiries:  866-529-6600
  • Technical Support, Research Assistance, or Product Questions:  877-471-5632

To talk to a Sales Representative about CCH products:

  • Look up your Sales Rep's name, phone number, and e-mail address here.
  • Call us from 8 a.m. to 6 p.m. CT Monday - Friday and we'll connect you to your Sales Representative:  888-224-7377
© 2010, CCH. All Rights Reserved.