30-day paperback book return policy
If for any reason you are not completely satisfied with a paperback book, simply return it within 30 days along with your invoice or packing slip and we will credit the full amount of your purchase.You have the right to return any new edition or supplement sent to you on a standing order basis by simply returning it within 30 days of the invoice date, but you will need to request for an RMA - Return Material Authorization label first. If you do not return any new editions or supplements sent to you on standing order titles by the end of the 30-day period, you are responsible for paying the full invoice. If a standing order shipment has multiple titles, you may choose to keep some titles but not others. To cancel a standing order, you can call our Books Team at 1-800-248-3248, or use the Standing Orders self-service tool in My Account located on support.cch.com.
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Frederick, MD 21704