How do I add an account to my profile for support.cch.com?

  • Article Type:
  • How To
  • Last Modified:
  • 03/05/2024

Objectives

Learn how to add an account to my profile for support.cch.com.

Environment

  • MyAccount

Procedure

 

  1. Navigate to https://support.cch.com.
  2. At the top-right, click "Log In".
  3. Enter your credentials and click "Log In".
  4. At the top of the webpage click Account Settings.
  5. Click on Add Account.
  6. Enter the new Account Number and the ZIP/Postal Code associated with the Account Number.
  7. Choose the appropriate access level:
  • For Basic Access, all you need to do is enter an Account Number and the ZIP Code associated with the Account Number.
  • For Full Access, you will need to provide an Account Number and an Invoice or Order Number. This information is most easily located on an invoice, but can also be found in other types of correspondence, such as renewal forms or order confirmation letters.
  1. Click Submit.
  2. Repeat steps 2 through 8 until all accounts have been associated.
  3. Once completed, your newly associated accounts will be listed in the Choose an Account listing on the Manage Accounts page.

Note: You can associate a mix of Basic and Full Access accounts with your e-mail address. When you view Basic Access accounts, the Select an Action menu will display three active links; Full Access accounts will display all self-service tools as active links.

Additional Information

N/A

  Solution Tools
  Attachments
 Solution Id 000273636/How-do-I-add-an-account-to-my-profile-for-support-cch-com
 Direct Link
To provide feedback on this solution, please login.

Your feedback about this article will help us make it better. Thank you!