Error: "Exception Access Violation in module comctl32.dll," when selecting an item from any CCH ProSystem fx Tax drop-down menu.
If the issue only occurs in a specific year in the tax program, it may originate from the "smagicYY.dll" file for that year.
- YY = a two digit year.
To resolve, complete the following:
- Press WINDOWS + R to open a run line.
- Type ?:\wfx32 and press ENTER.
- Where ? is the location of the installation of CCH ProSystem fx Tax.
- Locate the "SmagicYY.dll" for the affected year.
- Right-click on it and click Rename.
- Change the name to oldSmagicYY.dll.
- Run a Setup Programs installation for the installation image for the affected tax year.
- For more information, see our article on how to run a Setup Programs installation.
- If a Setup Programs was run from a prior year, run an installation using the most current year's version.
If the issue persists review this help article from Microsoft Support.
Solution Id | 000158450/sw2834 |
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Direct Link |