Error: "Failed to retrieve application dispatch." when closing a binder.
When the binder closes, it attempts to communicate with Microsoft Office to check if any Excel or Word documents are still open.
- This error message is the result of Microsoft Office not responding properly.
- Typically this error message is harmless and occurs when a user closes a binder.
Please follow these steps to resolve the issue:
- Browse to "%AppData%\Microsoft\Excel\."
- Locate the file Excel??.xlb and delete it.
- Browse to "%AppData%\Microsoft\Templates\."
- Locate the file Normal.dotm and delete it..
Note: It is also encouraged to close out any workpapers associated with a binder individually before closing the binder.
Solution Id | 000159817/sw42836 |
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Direct Link |