Error "5": when opening a Microsoft Word workpaper.
The Binder is attempting to create a new toolbar and the required file "Normal.dot" is not in the location that the program expects to find it. To resolve, follow these easy steps:
- Select Start > Search
- Search for the file named "Normal.dot".
- Or navigate to C:\Users\[user name]\AppData\Roaming\Microsoft\Templates
- Rename any file named "Normal.dot" to "Normal.old".
- You should now be able to open a Microsoft Word workpaper without error.
Solution Id | 000193569/sw4514 |
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Direct Link |