"Preview not available" when previewing Microsoft® Office files in CCH Axcess™ Document or CCH ProSystem fx Document.

To rebuild the link with Microsoft Office applications, re-register the DSO Framer using the Windows Command console:
  1. Click the Windows Start Menu button, type CMD, right-click the CMD.EXE icon and click Run as administrator.
  2. In the console, change to the Document folder:
  3. If using CCH Axcess Document: C:\Program Files (x86)\WK\ProSystem fx Suite\Smart Client\SaaS
  4. If using CCH ProSystem fx Document On-Premise: C:\Program Files (x86)\WK\ProSystem fx Suite\Smart Client\OP
  5. Type regsvr32 dsoframer64.ocx and press ENTER, then type regsvr32 dsoframer.ocx and press ENTER.
  6. Close the Microsoft Windows Command console.
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