Use https://support.cch.com/ticket to go directly to the page to open a ticket with Support, or use the steps below to open a support case by browsing from the support.cch.com homepage.

1. Go to https://support.cch.com.
2. In the Quick Links, click Open a support case.
   • You can also click Support Cases in the banner and then select Open a support case.
3. If you are not currently logged into support.cch.com, you will be prompted to log in now.
   • If you have not created a user for the support.cch.com website before, click to find out how to create a user for the support.cch.com website.
4. After logging in, the Open a support case page appears. In the list, select the type of issue you want to contact Support about.
5. Enter information in the applicable fields. You'll be presented with articles that may help you resolve your issue.  Click Yes, create a case.

Additional Information

• How do I respond to a support case on support.cch.com?