1. Check the PDF attachment section to make sure a PDF exists.
2. If PDFs are attached to the return, delete the section.
3. Calculate the return.
4. Save and close the return.*
5. Open the return and re-enter the PDFs. 
6. Calculate the return again and export it to electronic filing.

• If you continue to receive the error message again after following the steps above, please try the following: 
  1. Save the PDF on the user's local machine from which the return is being exported.
  2. Minimize the length of the path and file name.
     • One way to minimize the length of the file path this is to create a folder on the local  drive named PDF: C:\PDF.
  3. *Repeat the steps above and include a return rebuild between steps 4 & 5.

Additional Information

• How do I attach a PDF document to an electronically filed return using worksheet view?