"Upload Error" when electronic filing a return in CCH Axcess™ Tax.
- Check the PDF attachment section to make sure a PDF exists.
- If PDFs are attached to the return, delete the section.
- Calculate the return.
- Save and close the return.*
- Open the return and re-enter the PDFs.
- Calculate the return again and export it to electronic filing.
- If you continue to receive the error message again after following the steps above, please try the following:
- Save the PDF on the user's local machine from which the return is being exported.
- Minimize the length of the path and file name.
- One way to minimize the length of the file path this is to create a folder on the local drive named PDF: C:\PDF.
- *Repeat the steps above and include a return rebuild between steps 4 & 5.