How do I install a content update for CCH® ProSystem fx® Knowledge Coach?

  1. Go to https://support.cch.com/updates/KnowledgeCoach/.
  2. In the Knowledge Coach Content Updates section, click on Download File next to the CCH® ProSystem fx® Knowledge Coach update to be installed.
    • If you are an advanced IT professional wanting to push the update out to multiple computers with a 3rd party software or a group policy, we provide a silent install version of the update located underneath the standard update option. 
      • User-added image
      • Download the silent version installer and it can be scripted to be pushed and deployed silently on workstations. 
  3. If you are not already logged in, you will be prompted to log in with a registered email address and password. 
  4. A prompt will appear for you to save the file. Save it to a location where you can find it easily. 
    • The default location is C:\Users\[username]\Downloads. 
  5. Once the download is complete, navigate to the file, right-click on it and choose Run as administrator
  6. If you receive a User Account Control prompt asking if you want to allow the program to make changes, click Yes
  7. After the update completes, a message will display saying the update ran successfully. Click OK

Notes

  • The Content Update will need to be installed on all machines that have either Terminal Server Database or Workpaper Management with CCH® ProSystem fx® Knowledge Coach installed. 
  • Unless otherwise stated in the Release Notes for the Content Update, the Knowledge Coach version number will not change after the installation of the update. 
  • The Latest Knowledge Coach Update files are cumulative to the date displayed next to them. 
  Solution Tools
  Attachments
 Solution Id 000065919/000065919
 Direct Link
To provide feedback on this solution, please login.

Your feedback about this article will help us make it better. Thank you!