Please be aware that the CCH Axcess software will no longer provide the option to remember a user’s password each time they log in.

Rather, every user will now be required to enter their password each time they log in to the CCH Axcess applications. Users who have previously used the Remember Password option and do not remember their password can click Forgot Password on the CCH Axcess Login window to receive a temporary password.

• How do I change or reset a login password in CCH Axcess™?

Should a staff member’s user ID become locked due to multiple failed login attempts, staff should contact your firm administrator, rather than contacting CCH Axcess support, to resolve the issue as the administrator should have the tools to reset the password.

• Note: Your firm may have set your user browser configuration to allow the browser’s AutoComplete feature to save your password. If that is the case, it is outside of our control and our removal of the Remember Password option from the CCH Axcess application will not prevent your password from being saved.

We also encourage you to start the process of requiring staff to key in their password prior to this application change for CCH Axcess by disabling the firm option now if the option is currently enabled.

Wolters Kluwer will provide a follow-up communication once this change has been enforced within the application.

CCH Axcess 

Option planned for removal from Dashboard > Application Links > Firm > Settings and Defaults > Login Setup.

CCH Axcess – August 2018

Option planned for removal from the CCH Axcess Login window, including the password AutoComplete.


 

CCH Axcess – August 2018

Allow users to remember their password on the workstation option removed from Dashboard > Application Links > Firm > Settings and Defaults > Login Setup.


 

CCH Axcess – August 2018

Remember password option removed from the CCH Axcess Login window and no password AutoComplete behavior.