Knowledge Base Solution - The Document Completion Date Report is not generating or updating in CCH® ProSystem fx® Engagement or Workpaper Manager.

The Document Completion Date Report is not generating or updating in CCH® ProSystem fx® Engagement or Workpaper Manager.

Check that the report is enabled in the Admin Module. Note: The Engagement or Workpaper Manager Administrator Workstation cannot view scheduled tasks remotely.
1. In the Admin module, go to Tools > Scheduled Tasks.
2. Select Generate Document Completion Date Report and click Task Properties...
3. On the Task tab, towards the bottom, select the option Enabled (scheduled task run at a specific time).
4. Click OK.
5. Click Close.
If you have made changes to the default report, you will need to run the report from Windows Task Scheduler before users will see the changes on their side.
- This is because the local file room users can only view the last report run from the task scheduler.
If you are creating a scheduled task for the Document Completion Date Report (DCD) following How do I create a scheduled task for the Document Completion Date Report (DCD) and are not seeing it generate or update in the Admin Share location, it could be caused by one either a server migration that caused the Admin Share path location to change to an incorrect path, or the path was not set correctly while creating the scheduled task.
- Contact support to have them update the Document Completion Date Report (DCD) path.
  - What are the phone tree options for 1-800-739-9998?

Solution Id	000087314/000087314
Direct Link