How do I use the App Checker utility for CCH® ProSystem fx® Engagement or Workpaper Manager?
The App Checker Utility comes with the CCH® ProSystem fx® Engagement or Workpaper Manager v2018 and newer.
To use the utility, do the following:
To use the utility, do the following:
- Close Engagement or Workpaper Manager, and any Microsoft® Office applications.
- If Engagement or Workpaper Manager, and Microsoft® Office are not closed a message will display alerting you to close the programs.
- Browse to ?:\pfx Engagement\WM\utilities, where ? is the drive that Engagement or Workpaper Manager is installed to, and double-click on AppCheckerUI.exe.
- The AppChecker utility will check the status of all plugins, services, and ports that Engagement and Workpaper Manager use. Any that are disabled or missing will display with a red X. Click either Repair under the red X, or click Fix all to replace and re-enable the problematic items.
- Hovering over the red X will display details on the issue.
- Once all items display with green checkmarks, close the utility.
Solution Id | 000087807/000087807 |
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