The App Checker Utility comes with the CCH® ProSystem fx® Engagement or Workpaper Manager v2018 and newer. 



To use the utility, do the following:

1. Close Engagement or Workpaper Manager, and any Microsoft® Office applications. 
   • If Engagement or Workpaper Manager, and Microsoft® Office are not closed a message will display alerting you to close the programs. 
2. Browse to ?:\pfx Engagement\WM\utilities, where ? is the drive that Engagement or Workpaper Manager is installed to, and double-click on AppCheckerUI.exe. 
3. The AppChecker utility will check the status of all plugins, services, and ports that Engagement and Workpaper Manager use. Any that are disabled or missing will display with a red X. Click either Repair under the red X, or click Fix all to replace and re-enable the problematic items. 
   • Hovering over the red X will display details on the issue. 
4. Once all items display with green checkmarks, close the utility.