Synchronization Partial Fail Error Number -2146233088 Error Description The final hash has not been computed, in CCH® ProSystem fx® Engagement or Workpaper Manager.

  • Article Type:
  • Problem Resolution
  • Last Modified:
  • 03/20/2020

Symptoms

  • Synchronization Partial Fail Error Number -2146233088 Error Description The final hash has not been computed, in CCH® ProSystem fx Engagement or Workpaper Manager.
  • Receive Binder Package has failed. The final hash has not been computed. 

Environment

  • CCH ProSystem fx Engagement
    • v2019.1.3
  • CCH ProSystem fx Workpaper Manager
    • v2019.1.3

Cause

A potential issue has been identified in 2019.1.3 where you may experience a partial sync failure on a specific binder. The partial synchronization failure does not result in data being lost and has been sporadic in nature. The issue occurs when the zip component used by the synchronization process fails to unzip a file.

Resolution

Engagement or Workpaper Manager version 2019.2.1 (including the 2019 Tax Grouping Update) includes the fix for this issue .
Alternatively, we have created a replacement dll to address the behavior for Engagement or Workpaper Manager v2019.1.3. The dll can be distributed in two ways as follows:

Distribution Method 1:
  1. Download the attached "Update Pfx Engagement BL.exe".
  2. Close out of Engagement.
  3. Copy the exe file to the effected workstation.
  4. Right-Click on the exe.
  5. Choose "Run as Administrator"
Distribution Method 2:
  1. Download the attached "Pfx.Engagement.BL.dll".
  2. Close out of Engagement.
  3. Stop the Pfx.Engagement.SocketService.
  4. Delete the existing file in "C:\Windows\Microsoft.NET\assembly\GAC_MSIL\Pfx.Engagement.BL\v4.0_2019.1.1.1__21b98a3ae763e7ad".
  5. Place a copy of the attached dll into the folder "C:\Windows\Microsoft.NET\assembly\GAC_MSIL\Pfx.Engagement.BL\v4.0_2019.1.1.1__21b98a3ae763e7ad".
  6. Start the Pfx.Engagement.SocketService.
  • The affected binder(s) should now be able to sync on this workstation without the error.

 

Additional Information

N/A

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