Diagnostic: 60638 - "The preparer tax identification number (PTIN) must be confirmed to be accurate by the registered owner prior to electronically filing..." for a return using worksheet view.
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- Problem Resolution
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Full Diagnostic Text
Diagnostic: 60638 - "State Electronic Filing. The preparer tax identification number (PTIN) must be confirmed to be accurate by the registered owner prior to electronically filing this return. This confirmation is missing in either Office Manager, Return Options; Preparer Information - Overrides Office Manager section, or Electronic Filing; Electronic Return Originator - Overrides. The PTIN must be confirmed where it was originally entered in Office Manager or Tax Preparation."
- CCH Axcess
- CCH ProSystem fx Tax
- Electronic Filing
- For CCH Axcess™ Tax, please see our solution on how do I indicate that the PTIN entered in the Return Configuration Set (RCS) or the tax return is accurate for returns in CCH Axcess™ Tax.
- For CCH® ProSystem fx® Tax information on entering in Office Manager, see the solution how to indicate that the PTIN entered in Office Manager for returns in CCH® ProSystem fx® Tax.