How do I restore returns in H&R Block® Business 2019 and newer?
- Article Type:
- Problem Resolution
- Last Modified:
- 11/05/2022
Symptoms
Unable to access returns after upgrading to Microsoft® Windows® 10.
Unable to access returns after changing computers.
Unable to access returns after changing computers.
Environment
- H&R Block Business 2019 and newer
- Microsoft Windows 10
Cause
N/A
Resolution
Note: These steps require that you show hidden folders. See How do I show hidden files, folders, or file extensions in Microsoft® Windows®?
- Exit the program.
- Navigate to C:\ProgramData\H&R Block Business\H&R Block Business 20YY (where 20YY is 2019 or newer).
- Rename DataStore to DataStore.old.
- Download the attached file: RestoreDatabase.dat.
- Right-click the file > click Properties > Select Unblock > Click Apply.
- Note: The Unblock option may not display. If not, continue to step 6.
- Right-click the file > click Cut.
- Navigate to C:\Program Files (x86)\H&R Block Business\H&R Block Business 20YY (where 20YY is 2019 or newer).
- Right-click in an empty space > click Paste.
- Open H&R Block® Business.
- Click Help > Customer Support > Restore Database.
- Click Close.
- Click File > Open Saved Returns to verify returns are restored.
- Close H&R Block® Business.
- Navigate to C:\Program Files (x86)\H&R Block Business\H&R Block Business 20YY (where 20YY is 2019 or newer).
- Right-click : RestoreDatabase.dat > click Delete.
Additional Information
N/A
Solution Id | 000242744/How-do-I-restore-returns-in-H-R-Block-Business-2019-and-newer |
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Direct Link |