What clients are included in the number of Affected Clients in CCH Axcess™ iQ?

  • Article Type:
  • Problem Resolution
  • Last Modified:
  • 06/24/2020

Symptoms

N/A

Environment

CCH Axcess™ iQ

Cause

N/A

Resolution

The Affected Clients count in the Events list now reports all the Firm's clients which meet the Criteria outlined in the Event. 

Clients which have been assigned to a Client Access Group may be restricted for some staff members, so staff may not be able to view all the Affected Clients. The client count displayed in the Affected Clients list takes Client Access Group permissions into account and thus may report a lower number.

Additional Information

N/A

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