How do I create a user profile on support.cch.com?

  • Article Type:
  • How To
  • Last Modified:
  • 09/25/2020

Objectives

N/A

Environment

support.cch.com

Procedure

To create a user profile for support.cch.com, do the following:
  1. Go to https://support.cch.com/login/login.aspx.
  2. Click on the Register link in the Log In form.
  3. Complete CAPTCHA to enable data entry.
  4. Completely fill out the form.
    • Note: The Add Your Account field is optional.
IMPORTANT NOTES:
  • 2 Step Verification (Multi-Factor Authentication) is required. Select one of the options provided.
    • Note: You will be asked to verify your account using the option selected immediately after submitting this form.
  • Confirm you have read and accepted the Terms of Use by checking the box provided.
  1. When the form is completed, click Submit.
  • Note: Clicking Cancel at this point removes all entries from the registration form.  
  1. A message will display to let you know that an e-mail notification has been sent to the address provided during your registration.
    • Note: If Remember My E-Mail Address and Keep me logged in are checked, sign-in will not be required until after 30 days of inactivity unless you click the Logout link.

Additional Note: To access secured pages on the Support site, you need to link your user profile with your account number. For instruction on how to link an account to your user profile, please refer to How do I add an account to my profile?

For additional information on how to access and utilize the tools provided in My Account, refer to My Account: Frequently Asked Questions

Additional Information

N/A

  Solution Tools
  Attachments
 Solution Id 000116702/How-do-I-create-a-user-profile-on-support-cch-com
 Direct Link
To provide feedback on this solution, please login.

Your feedback about this article will help us make it better. Thank you!