"An update has been performed that requires you to exit the program in order for it to take affect..." when working in CCH Axcess™ Tax.

  • Article Type:
  • Problem Resolution
  • Last Modified:
  • 02/10/2021

Symptoms

"An update has been performed that requires you to exit the program in order for it to take affect..." when working in CCH Axcess™ Tax.

Environment

CCH Axcess
CCH Axcess™ Tax
 

Cause

N/A

Resolution

Some users are receiving the message "An update has been performed that requires you to exit the program in order for it to take affect..." while working in CCH Axcess™ Tax.
  1. Click OK to continue
  2. If clicking OK does not resolve, Close CCH Axcess™ and reopen the program
  3. If closing and re-opening the program does not resolve, Close CCH Axcess™ and Reboot the computer
  4. If the issue remains unresolved, please contact support by creating a support case.
We appreciate your patience while our development team works to a resolution.

Additional Information

N/A

  Solution Tools
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 Solution Id 000121084/000121084
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