Upload error for autogenerated PDFs occurs when attempting to export a return for electronic filing in CCH Axcess™ Tax.

  • Article Type:
  • Problem Resolution
  • Last Modified:
  • 03/24/2022

Symptoms

  • Unable to export successfully
  • Missing PDF(s): QEPD Worksheet
  • "PDF not found" for the 8992B attachment
  • Stmt SBE autogenerated PDF showing as Missing PDF
  • Missing PDF(s) FF1120p1
  • Missing PDF(s) WksGITDEP

Environment

  • CCH Axcess Tax
  • 1040
  • Worksheet

Cause

  • Entering multiple 1099-Q forms causes the  specific error of PDF Error Missing PDF(s) QEPD Worksheet.

Resolution

  1. Close completely out of the Axcess application.
  2. Save the attached cch.print.printing.dll to C:\Program Files(x86)\WK\ProSystem fx Suite\Smart Client\SaaS
  3. Relaunch CCH Axcess.
  4. Export return previously receiving missing PDF error.
  5. Return should export successfully to electronic filing.
  6. If error still occurs, please reboot your workstation and try to export again.
Note: This patch is planned to be to be implemented within the application with the 2021-3.4 release, due out 4/24.

Additional Information

N/A

  Solution Tools
  Attachments
 Solution Id 000139697/Upload-error-for-autogenerated-PDFs-occurs-when-attempting-to-export-a-return-for-electronic-filing-in-CCH-Axcess-Tax
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