"The program can't start because api-ms-win-core-string-obsolete-l1-1-1.dll is missing from our computer...." after installing the 2021.04010 release
- Article Type:
- Problem Resolution
- Last Modified:
- 11/05/2022
Symptoms
Environment
CCH® ProSystem fx® Tax
Cause
N/A
Resolution
This issue is only occurring on operating systems that are not supported, in addition to Windows 8.1. Please review the System Requirements for ProSystem fx Tax to ensure you are on a supported operating system. Please note that Windows 8.1 is currently supported, but will no longer be supported in November of 2022. If you are utilizing an operating system that is not supported, we recommend taking steps to upgrade to a supported operating system.
Workaround
Run a setup force installation to a newly updated 2021.04010 release, using the download link below.- How do I run a Setup Force installation for CCH® ProSystem fx® Tax?
- Click here to download 2021.04010.
Additional Information
N/A
Solution Id | 000249212/The-program-can-t-start-because-api-ms-win-core-string-obsolete-l1-1-1-dll-is-missing-from-our-computer-after-installing-the-2021-04010-release |
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Direct Link |