Webpage refreshes to Engagement Lists page when attempting to import from Quickbooks or Xero to CCH Axcess™ Financial Prep or CCH Axcess™ Engagement.

  • Article Type:
  • Problem Resolution
  • Last Modified:
  • 08/29/2022

Symptoms

  • Webpage refreshes to Engagement Lists page when attempting to import from Quickbooks or Xero to CCH Axcess Financial Prep or CCH Axcess Engagement. 

Environment

  • CCH Axcess™ Engagement
  • CCH Axcess™ Financial Prep

Cause

N/A

Resolution

This was determined to be an issue on the program side and has been corrected as of 8/29/2022. 

Additional Information

N/A

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 Solution Id 000146903/000146903
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