How do I uninstall Auto XIS using CCH Axcess™ Workflow?

Article Type:
How To
Last Modified:
02/14/2023

Objectives

Learn how to uninstall AutoXIS.

Environment

XCM
AutoXIS
CCH Axcess Workflow

Procedure

Uninstall AutoXIS

AutoXIS should automatically install and then upgrade itself when a new version is available. However, if there are problems, the steps below will remove the existing install and allow a fresh automatic download (does not apply to ServerXIS installs).

1. Stop XISService if it is running − either from the Windows Task Manager Process tab or by selecting Exit from the XIS Icon on the Carat (^) on the Taskbar.

2. Uninstall the Workflow Integration Service from Control Panel - Programs and Features (it may also be named Workflow Integration Service - 1).

Go to Programs and Features.

To uninstall the current 'XCM Integration Service', click on Uninstall.

Click on Yes to remove the existing installation.

3. Delete the following Directories if they exist - the XIS uninstall may have removed some of the directories for you. Also, you will need to enable the viewing of Hidden Files to see the AppData Directory and SubFolders (Control Panel −> File Explorer Options).

C:\Users\%USERNAME%\AppData\Roaming\XCM Solutions
C:\Users\%USERNAME%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\XCM Solutions
C:\Users\%USERNAME%\AppData\Local\Apps\2.0
C:\Users\%USERNAME%\AppData\Local\XCM Solutions

(%USERNAME% is the user’s login name)

C:\Users\%USERNAME%\AppData\Roaming\XCM Solutions

C:\Users\%USERNAME%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\XCM Solutions

C:\Users\%USERNAME%\AppData\Local\Apps\2.0

C:\Users\%USERNAME%\AppData\Local\XCM Solutions

4. Delete This XIS Service App Reference shortcut if it exists.

C:\Users\%USERNAME%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\XCM Integration Service.appref-ms

5. Delete any XIS Integration Service shortcut on the desktop.

Now, start the AutoXIS install to initiate by logging into Workflow and attaching a file to a Task.

CCH Axcess™ Workflow: XIS Installation Guide

Additional Information

N/A

Solution Id	000156040/How-do-I-unintall-AutoXIS-using-CCH-Axcess-Workflow
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