Why do I have to reauthenticate with 2-step verification for CCH Axcess™ and CCH® Software Delivery Manager after the update on October 31, 2021?

  • Article Type:
  • Documentation
  • Last Modified:
  • 11/05/2022


This article documents the reason that 2-step verification must be reauthenticated after the update on October 31, 2021.


  • CCH Axcess
  • CCH Software Delivery Manager 


All users must complete 2-Step Verification the first time they log into CCH Axcess and Software Delivery Manager following the 2020-5.0 and 2020.05000 releases on October 31, 2021.

2-Step Verification Device Trust in other web browsers is not affected.

Additional Information

2-Step Verification is not applicable to any account using Federated Services authentication for CCH Axcess.
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