Step 1: Install Terminal Services Database

Keep the following in mind when installing Terminal Services Database:

• The Terminal Server Database module should not be installed on the Terminal Server or Citrix Server that is running Terminal Services Client.
• The Terminal Services Database should be installed to a static location that is accessible for all of the load balanced servers. This location should be a dedicated Microsoft® Windows Server with enough space to store data being created in the Terminal Services Client module.
• Do not install the Terminal Server Database to a system using a golden image as doing so will cause data loss in the Local File Room each time the machine is restarted.
• The Terminal Server Database module is primarily installed on the same server where the Engagement Administrator module or Workpaper Manager Administrator module is installed on. 
  • Alternatively, the Terminal Server Database can be installed on a second separate database server as long there is also an installation of Microsoft® SQL Server® present.
    • How do I create a new Microsoft® SQL Server® instance for CCH® ProSystem fx® Engagement or Workpaper Manager?
• For robust environments (for example, more than 40 users), Microsoft® SQL Server® Standard Edition or Microsoft® SQL Server® Enterprise Edition are recommended.

1. Complete all tasks in the Pre-Installation Checklist.
2. Ensure that no one is accessing the server where the Terminal Services Database is being installed.
3. Open the Engagement or Workpaper Manager install image or navigate to the CD Image on the server by pressing Windows Key + R and type \\{servername or IP}\Engagement CD Image. Then press Enter.
4. Right click on PfxEngSetup.exe, and select Run as Administrator.​
5. Click Next.
6. If there is no Engagement or Workpaper Manager program currently installed, the License Agreement will display. Read the license agreement. If you agree to the terms, select I accept the terms in the license agreement and click Next. The Custom Setup window displays.
7. If Workpaper Management module is selected, click the down arrow next to the gray box, and change it to a red X This feature will not be installed to deselect Workpaper Management.
8. Click the down arrow next to the red X box, and change it to a gray box  This feature will be installed to select Terminal Services Database.
   • If this is the same server as the Admin Server, and the Admin module is already installed, make sure that the Administrator selection is left as a gray box and do not change it. 
   • You may choose This feature, and all subfeatures, will be installed on local hard drive to install the module and all templates, sample binders, etc.
9. Click Next. The Ready to Install dialog displays.
10. Click Install. The Installing ProSystem fx Engagement status bar displays as InstallShield completes the installation.
11. When the InstallShield Wizard Completed dialog displays, click Finish.
12. Complete any applicable tasks in the Post-Installation Checklist.

Step 2: Install Terminal Services Client

Note: The number of peak users will vary based on hardware, however the maximum is 20 users per server. (Terminal and Citrix server only.)
Note:  For configurations using virtual desktops, this process should be used to load the Terminal Server Client into the "Golden Image"..

• The Terminal Server Client module should not be installed on the same server where the Terminal Services Database is currently installed.

1. Open the Engagement or Workpaper Manager install image or navigate to the CD Image on the server by pressing Windows Key + R and type \\{servername or IP}\Engagement CD Image. Then press Enter.
2. Right click on PfxEngSetup.exe, and select Run as Administrator.​
3. Click Next.
4. If there is no Engagement or Workpaper Manager program currently installed, the License Agreement will display. Read the license agreement. If you agree to the terms, select I accept the terms in the license agreement and click Next. 
5. If you do not have Adobe® Reader® installed, you are given the opportunity to install it:
   • Adobe® Reader® is used to view the Install Guide, Release Notes, or the User Guide via Help > User Guide.
   • Select Yes to continue installing without Adobe® Reader®.
   • Select No to cancel the installation and install Adobe® Reader®.
6. Workpaper Management is selected by default. Click the down arrow next to the gray box, and change it to a red X This feature will not be installed to deselect Workpaper Management.
7. Click the down arrow next to the red X box for Terminal Services Client, and change it to a gray box This feature will be installed to select Terminal Services Client.
   • You may choose This feature, and all subfeatures, will be installed on local hard drive to install the module and all templates, sample binders, etc.
8. Click Next to display the Terminal Server Database Location dialog. Enter the name of the server where the Terminal Services Database is installed without \\.
9. Click Next. The Ready to install screen displays.
10. Click Install. The Installing ProSystem fx Engagement status bar displays as InstallShield completes the installation.
11. When the InstallShield Wizard Completed dialog displays, click Finish.
12. Complete any applicable tasks in the Post-Installation Checklist.

• Note: Microsoft® Office Trust Center Settings will need to be set accordingly, please refer to the information below:
  • Use the steps in the following article to set up the Trust Center in your Terminal Server environment.
  • Place the UNC path to the Local File Room workpapers share on the Terminal server database server into the trusted locations.
    • Example:  \\TSDB\Workpapers
    • Note - do not use the Fully Qualified Domain Name(FQDN) of the server in the UNC path above.
      • NOT NOT USE: \\TSDB.DOMAIN.COM\Workpaper
    • What are the recommended settings in Microsoft® Excel® and Word for opening workpapers from CCH® ProSystem fx® Engagement or Workpaper Manager?