Letters do not generate in a return in CCH Axcess™ Tax?

A letter type must be selected for preparation in the return configuration set or in a tax return for templates within the letter type to generate in a return.

To select how letter types are prepared for a return configuration set, do the following:

  1. In Dashboard, click Application Links, and then click Configure Return configuration sets under Tax.
  2. Expand a return configuration set name on the navigation panel.
  3. Click the arrow beside Correspondence on the navigation panel, and then select Letter Options.
  4. Select how each letter type should be prepared for the return configuration set.
  5. Click Save.
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