Knowledge Base Solution - CCH® ProSystem fx® Tax Partnership and S Corporation Schedule K-2/K-3 Import and Export to / from Spreadsheet does not create a file during export or receive a file during import?

CCH® ProSystem fx® Tax Partnership and S Corporation Schedule K-2/K-3 Import and Export to / from Spreadsheet does not create a file during export or receive a file during import?

Article Type:
Problem Resolution
Last Modified:
11/05/2022

Symptoms

Export K-2/K-3 file to spreadsheet and nothing happens.
Import from valid K-2 spreadsheet file and error message appears.

Environment

1065
1120S
2021

Cause

N/A

Resolution

Please communicate with your system administrator to contact CCH Tax Technical Software Support team at support.cch.com Support > Contact Us, to Chat with Support, Open a Support Case, or call 1-800-739-9998, option 4, option 1, to report this issue. The Tax Technical Support agent will perform the following steps:

Download the Application installer file AccessDatabaseEngine.
Run the file.
Complete file installation.

When the AccessDatabaseEngine file is installed, Open Partnership or S Corporation return, and Import / Export K-2/K-3 Data Spreadsheet per article 000147677.

Additional Information

N/A

Solution Id	000248545/000145343
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