"Word has encountered a problem" when editing tax return letters in MS Word in CCH® ProSystem fx® Tax

  • Article Type:
  • Problem Resolution
  • Last Modified:
  • 03/01/2023

Symptoms

"Word has encountered a problem" when editing tax return letters in MS Word in ProSystem fx Tax 

Environment

CCH® ProSystem fx® Tax 

Cause

Issue affect machines running Microsoft Office version 2212 through 2301.

Resolution

Microsoft has resolved this issue with the Office version 2302.

 

Additional Information

The previous workaround was to roll Office back to a previous version.
If your firm rolled back Office, you can now update to the latest version.
  Solution Tools
 Solution Id 000258155/Word-has-encountered-a-problem-when-editing-tax-return-letters-in-MS-Word-in-ProSystem-fx-Tax
 Direct Link
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