How do I add an account to my profile for support.cch.com?

 

  1. Go to https://support.cch.com.
  2. Click on I want to...>Manage my accounts.
  3. Log in using to credentials.
  4. Click on Add an Account.
  5. Enter the new Account Number and the ZIP/Postal Code for the Account Number
  6. Choose the appropriate access level:
  • For Basic Access, all you need to do is enter an Account Number and the Account's  ZIP Code.
  • For Full Access, you will need to provide  an Account Number and an Invoice or Order Number. This information is most easily located on an invoice, but can also be found in other types of correspondence, such as renewal forms or order confirmation letters.
  1. Click Submit.
  2. Repeat steps 1 through 4 until all accounts have been associated.
  3. Once completed, your newly associated accounts will be listed in the Choose an Account listing on the Manage Accounts page.

Note: You can associate a mix of Basic and Full Access accounts with your e-mail address. When you view Basic Access accounts, the Select an Action menu will display three active links; Full Access accounts will display all self-service tools as active links.

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