How to log in and complete 2-Step verification using a Authenticator app for CCH Axcess.
- Article Type:
- How To
- Last Modified:
- 11/05/2022
Objectives
This article provides instruction on how to a to pair and unpair an Axcess user to use an authentication app for 2-Step verification.
Environment
CCH Axcess™
Procedure
Prerequisite
The enable SmartPhone Authenticator option under firm settings must first be enabled to see the pairing options
- For information on How to enable/disable the use of a Authenticator app with CCH Axcess™ 2-Step verification
Steps to pair your device to the an Authenticator App and log in.
- On your phone, download the Wolters Kluwer Authenticator, or Google Authenticator, application from Google Play Store or Apple App Store.
- Once you have the app installed on your phone, open Axcess Dashboard
- Complete the 2-Step verification process if needed
- Click User Options
- Click Change Login Profile
- Click 2-Step Verification Device Pairing
- Select the desired Authenticator application to pair, and click Pair Device
- Note: Only one Authenticator app can be paired to a user at a time
- Choose the type of phone you have and click Continue and a window with a barcode will display
- Based on the Authenticator app, follow the steps from the app on your smart device to pair your device
- Wolters Kluwer Authenticator
- Open the Wolters Kluwer Authenticator app
- Click the + sign in the top left corner
- Click Scan QR Code
- Scan the Barcode on your computer with your smart device until your it says "Added Successfully" and your computer says "Setup Complete!
- Your device will now show as paired and you can now complete 2-step verification using the Wolters Kluwer Authenticator
- During the 2-Step verification process select the App Authenticator option and then click Approve from the notification on your device
- Google Authenticator
- Open the Google Authenticator app
- Click Scan a QR code
- Scan the Barcode on your computer with your smart device until it says "Account Added" and then click Add Account to display a code
- On the barcode screen on your computer, scroll down and click on Continue
- Enter the code from the Google Authenticator app and click Continue
- Click Close when it says "Setup Complete"
- Your device will now show as paired and you can now complete 2-Step verification using the Google Authenticator
- During the 2-Setup verification process select the App Authenticator option and then open the Google Authenticator app to get to get the needed code to authenticate
- Wolters Kluwer Authenticator
To unpair your device go back to Dashboard > Users Options > Change Login Profile > 2-Step verification device pairing and select the Unpair device option under the Authenticator app that your device is paired.
Additional Information
N/A
Solution Id | 000227735/How-to-log-in-and-complete-2-Step-verification-using-a-Authenticator-app-for-CCH-Axcess |
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