How your first login will look after the 2020-1.0 release in CCH Axcess™

  • Article Type:
  • Documentation
  • Last Modified:
  • 11/06/2020


Provides information on how the login after the 2020-1.0  release will look


CCH Axcess™


Note: All Axcess users will be prompted to complete this 2-Step verification process on the 2020-1.0 release. 

Here is how the login will look the first time you log in after the 2020-1.0 release for Axcess.
  1. Open a Axcess Program and log in with your user credentials.
  2. Complete 2-Step verification process by email, text or phone.
  3. After 2-Step verification is completed, verify a phone number and click Continue (Picture Below)
    • If you select the "Skip for now" option then you will continue to get this prompt when logging in until a phone number is entered.
User-added image
  1. After verifying a phone number, complete 2-Step verification again using a phone number by using  the Text or Phone Message option (Picture Below).
User-added image
  1. Enter the Code received from the text message or phone call and click Submit (Picture Below).
User-added image
  1. Now the 2-Step verification process is complete and all future verifications will be by text or phone message.

Additional Information


  Solution Tools
 Solution Id 000117773/How-your-first-login-will-look-after-the-2020-1-0-release-in-CCH-Axcess
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