"Your User ID has been locked. Click Forgot Your Password or contact your administrator" when logging into CCH Axcess™.
If you attempt to log in to CCH Axcess™ three times with an incorrect password, your user ID will be locked.
To reset your own password, you will be prompted to answer your security questions. If you do not remember the answers to your security questions, contact your administrator to reset your password.
To reset your own password, you will be prompted to answer your security questions. If you do not remember the answers to your security questions, contact your administrator to reset your password.
| Solution Id | 000051641/Your-User-ID-has-been-locked-Click-Forgot-Your-Password-or-contact-your-administrator-when-logging-into-CCH-Axcess |
|---|---|
| Direct Link |
