How do I clear browser cache, temporary Internet files, and cookies from my Internet browser?

Clearing your Internet browser's cache and cookies, also known as temporary Internet files, can resolve many website functionality and display problems.

Mozilla® Firefox®

  1. Launch Mozilla® Firefox®.
  2. Click the Open Menu icon in the upper right.
  3. Click Options.
  4. Click Privacy in the left panel.
  5. Under History, click clear your recent history.
  6. Next to Time range to clear, select Everything from the list.
  7. Ensure that these items are selected:
  • Cookies
  • Cache
  1. Click Clear Now

Google® Chrome™

  1. Click the Customize and control Google Chrome icon in the upper-right corner of the window.
  2. Click More tools > Clear browsing data.
  3. Next to Time range, select All time from the list.
  4. Ensure that these items are selected:
  • Cookies and other site data
  • Cached images and files
  1. Click Clear data.
  2. Close the Settings tab.

Microsoft® Edge®

  1. Open Microsoft Edge, select Menu (3 dots icon on top right corner of the browser), then Settings.
  2. Select Privacy, search, and services.
  3. Under Clear browsing data, select Choose what to clear.
  4. Select "Cached images and files" and "Cookies and other site data" check box.
  5. Click Clear Now.

Apple® Safari®

Safari for Mac

  1. Click the Safari menu, then Clear History...
  2. In the Clear field choose All History
  3. Click Clear History.

Safari for PC

  1. Click on the Settings (Gear) icon in the upper right corner of the browser..
  2. Click Reset Safari
  3. Select the items you wish to clear. (It is recommended to check all items).
  4. Click Reset.
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