A new Tax Rate Override is not appearing in CCH Sales Tax Office transactions.
To resolve this issue, complete the following:
- Open the Administration Module as a Supervisor or Administrator User.
- Click Divisions > Maintain.
- Select the proper Division on the "Maintain Divisions" window.
- Select the Business Rule.
- Click Edit or Add.
- Click Use Override and change the value to Yes.
- Click OK.
- Open the Calculation Module and create the transaction.