A new Tax Rate Override is not appearing in CCH Sales Tax Office transactions.

To resolve this issue, complete the following:

  1. Open the Administration Module as a Supervisor or Administrator User.
  2. Click Divisions > Maintain.
  3. Select the proper Division on the "Maintain Divisions" window.
  4. Select the Business Rule.
  5. Click Edit or Add.
  6. Click Use Override and change the value to Yes.
  7. Click OK.
  8. Open the Calculation Module and create the transaction.
  Solution Tools
 Solution Id 000030699/sw16273
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