How do I install Knowledge Coach content?
To install the Knowledge Coach content:
- Log into Engagement as a user who is licensed for Knowledge Coach.
- Do not use ADMIN.
- Make note of the location that you save the title to.
- To download the title, you will need to create an account on our Support site.
- Click to find out how to create a user profile on our Support site.
- The file that you download will be a .KCP file.
- If you want to download now, click OK.
- There will be a delay while the new information passes down from the server.
- If you click No, the new content will not pass down to the machine.
- You will continue to get this message each time you log into Engagement until you select the option to download it.
- Please note that if you choose not to download new content and you are working with a binder that requires the new content, you may not be able to work in the binder until the new content is passed down.
- Click to see the course from our 2015 CCH User Conference named Best Practices for Efficiently and Effectively Implementing CCH ProSystem fx Knowledge Coach.