How do I create a user for My Account (the website)?

To create a user ID for My Account (, do the following:
  1. Go to
  2. Click Register at the top of the page.
  3. Enter your e-mail address and other applicable fields.
    • All fields are required with the exception of Phone Number.
    • To access secured pages on the Support site, you also need to link your user ID with your account number. To do that, fill out the (Optional) Add Your Account(s) section.
  4. When complete, click Submit.
  5. Once you have received the registration e-mail, click the link included to activate your account.
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