How do I pay my invoice for CCH® Site Builder?

You can pay your invoice in three ways: online, over the phone or mail in payment.

To pay online:

  1. Go to
  2. Log in.
  3. Click the red Pay Invoice button at bottom of page.
  4. Select the Pay Online option from drop-down list if not already selected.
  5. Make sure the address is the billing address for the credit card if different than the address for the business.
Warning! If the browser freezes while loading after submitting your information, DO NOT PRESS THE BACK BUTTON, as this may cause a second charge on your card. If you mistakenly click the back button, please call support immediately.

To pay over the phone:

Call Account Services at 1-800-739-9998, option 2, option 1. They will take your card number and process the payment.

To pay by mail:
  1. Print the invoice that was emailed to the account contact or use steps 1 and 2 in Pay Online to get a copy of the invoice.
  2. Enter the invoice and account number on the memo field of the check. 
  3. Mail both the invoice and the check to the address on the invoice.

  • A support representative can show you how to make a payment, but is unable to process payments over the phone.
  • You can print the receipt for your payment by pressing [CTRL + P] on your keyboard.


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