CCH® ProSystem fx® Engagement or Workpaper Manager: Currently supported versions

In order to ensure the highest quality support and product experience, we have modified our policy on prior version support as outlined below:  

CCH® ProSystem fx® Engagement or Workpaper Manager is only supported on the current version and the two previous versions.
  • Since these products are released annually, this means the current version and two previous years.  
 For this purpose, support is defined in two parts:
  • Technical Compatibility
    • CCH will not provide software upgrades or the annual Tax Grouping Updates for software versions outside the support window.  
    • In addition, older versions will not be tested with new technologies, other CCH products, and third party software.
  • Customer Support
    • Our customer support representatives may not be able to diagnose or solve issues related to unsupported versions of Engagement or Workpaper Manager. 
    • We highly recommend that firms stay current with their software updates.  
    • This will allow firms to take advantage of improved usability, functionality, integration and third party compatibility.

Below is our version support timeline, please be sure to review this policy and upgrade to a supported version if necessary:

 
Engagement VersionLast Support DateOriginal Version Release Date
 2020  September 2020
 2019  September 2019
 2018  July 2018
 2017 September 2020 July 2017
 7.5 September 2019 July 2016
 7.2 September 2018 July 2015
 7.1 September 2017 July 2014
 7.0 September 2016 September 2013
 6.11 September 2015 July 2012
 6.9 September 2015 August 2011
 6.8 September 2015 August 2011
 6.5 and lower December 2014  August 2010
 
 
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