How do I use Return Rebuilder in CCH Axcess™ Tax?

Return Rebuilder is a utility created to resolve various issues that can occur to tax return files. This utility is only intended to be used as directed by CCH Axcess Support. The utility will break the return down to its basic inputs and then rebuild it. It creates a new version of the return, leaving the original version unchanged. If the return is password protected, the password is not needed to run the utility and the password is applied to the new version of the return. 

Some common situations the Return Rebuilder could be used to resolve include:

  • Invalid electronic filing diagnostics.
  • Numbers that increase with every calculation.
  • Extra government forms that are not removed after normal deletion.
  • Consolidated statements in separate company returns for a consolidation.
  • Input fields that are not updating during the calculation process.
Note: Return Rebuilder does not restore the following:
  • Tick marks, estimates, and government form overrides.
  • Input from some worksheets, such as the Partnership Partners > Federal / State Schedule K-1 Overrides worksheet, that do not have an internal copy from which to rebuild.
  • Changes to letters made in the return.
  • G/L Direct data.
  • Amended return data.
  • Prohibit Changes setting.



  • Tax return data loss may occur when running this utility. Return Rebuilder does not restore G/L Direct data, government form overrides, tick marks, estimates, the Original Amount columns on amended returns, prior year amounts listed in the Prior Year columns throughout the return, and changes to letters made in the return. Data loss may not be limited to only these areas; these are areas that we have previously identified.
***After using this utility, review the return accuracy for any potential data loss.***
  • You may be required to apply new authorizations needed for the return to be credited back to your account.
  • It is not recommend to run the Return Rebuilder on amended returns. Doing so will remove the original amounts and could result in data loss.

To run Return Rebuilder, do the following:

  1. Open Return Manager.
  2. Use Quick Search or search by ID or name to locate the return to rebuild.
  3. Select the return in the Return Manager grid.
  4. Click the Utilities tab on the ribbon.
  5. Click Rebuild on the ribbon.
  6. Click Continue.
    • Note: Depending on the size of the return, the process may take a few minutes. When the process is complete, a new version of the return displays in Return Manager.
  7. Open the new version of the return and calculate it.
  8. Thoroughly review the new version.
    • Note: Running this utility could result in data loss. After running this utility, review the return completely for accuracy or any potential data loss. 

For more information, see our Help file on Rebuilding Tax Returns.

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